Privacy Policy – Gentro
Gentro Discloses the Following Privacy Practices
Gentro respects and protects the privacy of our clients and users who visit our website.
This Privacy Policy explains how we collect, use, and safeguard your information while providing our services.
By using any of Gentro’s services, you agree to the collection and use of your information as described in this policy.
If you later choose not to use our services after providing information, your data will still be handled in accordance with this Privacy Policy.
Why We Collect Information
Gentro collects information primarily to improve the services we offer and to provide you with products, updates, and information that may interest you.
We also use collected data to measure our performance — for example, understanding how many visitors we attract and how they interact with our website helps us enhance user experience.
Personal Information Collection and Communication
Except where you voluntarily provide personal information for a specific purpose (e.g., placing an order or contacting support), Gentro does not collect any personal data from you.
We never combine personal information with aggregated, anonymous data collected for analytics.
Personal Information You Provide
Gentro will not sell, rent, or share your personal information with others except as described here:
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Your data may be shared with technical experts, auditors, or third-party service providers who assist in operating our services, processing your orders, or delivering products.
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These third parties are strictly prohibited from using your personal information for any purpose other than providing the agreed services.
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In the event of a merger, acquisition, or business transfer, your data may be transferred as part of that process.
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Gentro may also disclose your information if required by law, or when necessary to protect our rights or comply with legal obligations (e.g., court order or government request).
Use and Protection of Personal Information
We may collect non-personally identifiable information through cookies — such as your IP address, browser type, or pages visited.
This data helps us analyze visitor behavior, troubleshoot issues, and customize your browsing experience.
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You can delete or block cookies via your browser settings.
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If you disable cookies, some areas of our site may not function properly.
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The cookies used on our site do not store any personal information.
This Privacy Policy applies only to cookies used by Gentro and not by any external advertisers or third-party sites.
Data Retention
All personally identifiable information collected by Gentro is retained for a period of two (2) years after our relationship with you ends.
This applies whether:
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You only inquired about services but did not proceed,
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You used our services and later discontinued, or
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Your service term was completed.
After two years, your data is securely deleted from our records unless required for legal or regulatory purposes.
Third-Party Website Links
Our website may include links to third-party sites such as business partners, clients, or affiliates.
Please note that Gentro does not control or take responsibility for the privacy practices of these external sites.
We strongly encourage you to review the privacy policies of any third-party websites you visit.
Information Security
Gentro uses industry-standard security measures — including encryption protocols, secure servers, and firewalls — to prevent unauthorized access to your data.
We maintain strict internal policies to protect your personal information from loss, misuse, or alteration.
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Access to your information is limited to authorized personnel only.
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Our staff is trained to handle data responsibly and maintain confidentiality.
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We regularly review and update our security practices through internal and external audits.
Changes to This Privacy Policy
Gentro reserves the right to update or modify this Privacy Policy at any time.
If we make changes, we will post the updated version on our official website: www.gentrobd.com (or your current domain).
We encourage users to review this page periodically to stay informed about how we protect your data.
Your continued use of our website after such updates constitutes acceptance of the revised policy.